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Airbnb Privacy Policy

Airbnb: Book unique homes and experiences all over the world.

Last Updated Apr 20 2018


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What are the threats to your privacy when using Airbnb

TITLE DESCRIPTION LEVEL SOURCE
Device information Airbnb automatically collects information from your device such as your hardware and software information, IP address and device identifiers. While using their service, they collect information about your location through GPS, Bluetooth, or WiFi signals. Read More
Communications are not private When you communicate with Airbnb or use the Airbnb Platform to communicate with other Members, Airbnb collects information about your communication and any information you choose to provide. As stated in the Privacy policy: "We may review, scan, or analyze your communications on the Airbnb Platform for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research, and customer support purposes." Read More
Can't remove all your information Information that you have shared with others (like Reviews or forum postings) may continue to be publicly visible on the Airbnb Platform in association with your first name, even after your Airbnb Account is cancelled. Read More
Read the full privacy policy >

Data shared with Airbnb

NAME CATEGORY MANDATORY
Messages sent to other users App Information YES
Page views App Information YES
Link clicks App Information YES
Searches App Information YES
Hardware and software information Device YES
Location Device YES
Crash data Device YES
Device event information Device YES
Device identifiers Device YES
Ip address Device YES
Credit card information Payment YES
Name Personal Information YES
Email Personal Information YES
Date of birth Personal Information YES
Address Personal Information YES
Phone number Personal Information YES
Identity verification information Personal Information YES
Access dates and times Time YES
Address book contacts Personal Information NO
City Personal Information NO
Language Personal Information NO
Gender Personal Information NO
Personal description Personal Information NO
Profile picture Personal Information
Profile information from third-party login Third-party

How to protect your privacy on Airbnb

Turn off automatic sharing with Facebook and Google

Don't share your Airbnb activity with Facebook friends and Google

Turn location services off

Turn location services off from your phone

How to delete your Airbnb account

  1. Go to Account on airbnb.com
  2. Click Settings
  3. Click Cancel my account

How to contact Airbnb about your privacy

If you have any questions or complaints about Airbnb's Privacy Policy or Airbnb’s information handling practices, you may email them or write them at:

  • For persons whose Country of Residence is the United States: Airbnb, Inc., Legal Department, 888 Brannan Street, San Francisco, CA 94103 USA. For payments-related matters prior to April 30, 2018: Airbnb Payments, Inc., 999 Brannan Street, 4th Floor, San Francisco, CA 94103, USA. For payments-related matters after April 30, 2018 at 8AM UTC: Airbnb Payments, Inc. 650 7th Street, San Francisco, CA 94103, USA.
  • For persons whose Country of Residence is Japan: Airbnb Global Services Limited, Legal Department, 8 Hanover Quay, Dublin 2. Ireland.
  • For persons whose Country of Residence is China: Airbnb Internet (Beijing) Co., Ltd., Legal Department, Unit 2-13, Floor 14, East Tower, WFC, No.1, East Third Ring Middle Road, Chaoyang District, Beijing, China.
  • For persons whose Country of Residence is India for payments-related matters: Airbnb Payments India Pvt. Ltd., Level 9, Spaze i-Tech Park, A1 Tower, Sector-49, Sohna Road, Gurugram INDIA 122018.
  • For persons whose Country of Residence is outside of the United States, China and Japan: Airbnb Ireland UC, Data Protection Officer, 8 Hanover Quay, Dublin 2, Ireland and for payments-related matters (except for persons whose Country of Residence is India): Airbnb Payments UK Ltd., Data Protection Officer, 20-22 Bedford Row, London, WC1R 4JS, United Kingdom.

Questions about the Privacy Policy of Airbnb

by nico_lrx